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Privacy Policy |
Introduction | This notice is to inform you about the policies for collection and use of personally identifiable information on this Customer Care, Inc. site. This Statement is part of your contract with us (see Customer Care, Inc. Terms & Conditions of Use). Please take a moment to read this policy before submitting any personal information to Customer Care, Inc. By using the Customer Care, Inc. Site, you consent to collection, use and disclosure of your personal information as described in this Policy. Also please note: As a convenience to you, our Site includes links to other sites on the Internet which are owned and operated by third parties, Customer Care, Inc. makes no representation and is not responsible for the availability of, or content located on or through, these sites. A third party link from the Customer Care, Inc. Web site is not an indication that Customer Care, Inc. endorses the third party in question or its site, or has any affiliation with or between Customer Care, Inc. and the third party hosting site. |
| General | Personal information means information collected online from which you are identifiable. Customer Care,Inc. ('Customer Care, Inc.', 'we', 'our' or 'us') collects personal information about you on this Site directly from you. For example, Customer Care, Inc. may ask you to provide your e-mail address, name, mailing address, or other information about yourself. You are not required to provide Customer Care, Inc. with this information, but if you choose not to, you may not be able to participate in some of the activities or be eligible for some of the services offered by Customer Care, Inc. |
| Collection | When you identify yourself, for example, by using our online forms or sending us email, we may collect and store personal information you supply. |
| Use |
Customer Care, Inc. uses the personal information collected from you only to allow you to participate in the Site activities for which the information is collected. For example, when you give Customer Care, Inc. your e-mail address in order to receive updates on this Site or developments at Customer Care, Inc., that address is added to an e-mail list for such information. On each e-mail you receive, you will be given the opportunity to unsubscribe and if you choose to unsubscribe, Customer Care, Inc. will remove your e-mail address from that mailing list. Customer Care, Inc. endeavors not use or share personal information provided by visitors to this Site with anyone outside Customer Care, Inc., except for Customer Care, Inc. web hosting service, technical support providers and authorized agents. In particular, Customer Care, Inc. does not rent or sell mailing lists of Site visitors containing its user's personal information. Customer Care, Inc. may use and share your personal information in the good belief that those actions are necessary (i) for safety or security, or to prevent real or threatened liability or loss, and to investigate, pursue or resolve inquiries or disputes; (ii) to further a proposed transfer or other disposition of all or part of our business; and (iii) to comply with applicable law, legal process or requirements. |
| Cookies |
For the convenience of our customers and repeat visitors, Customer Care, Inc. is using 'cookies' (see definition below) used to optimize your subsequent visits to our Site. Cookies are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies make web surfing easier for you by saving your basic contact information while you are at our site. The use of cookies is recognized as an industry standard that you can find at most major web sites. Also, by using cookies, we are capable of knowing how and when our Site is being used, which sections are being visited and which ones are not, which areas are popular, etc. We will implement improvements and updates to our site based on such data collection and analysis. The ultimate goal is to improve your surfing experience by delivering you the content you need in the most suitable way possible. Customer Care, Inc. does not use information gathered through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. Most browsers are initially set to accept cookies. Should you decide otherwise, you can set yours to refuse cookies or alert you when cookies are being sent. However, it may happen that some sections of our Site will not function properly if you choose to do so. |
| Site Usage | Our web hosting service (Verio) automatically collects IP addresses; domain name information and Web site usage information from you when you visit our Site. Such aggregate information will not personally identify you, and is not considered 'personal information'. Customer Care, Inc. may use this information to help evaluate how our visitors use and navigate this Site on an aggregate basis, including the number and frequency of visitors and subscribers to each Web page, and the length of their visits. If Customer Care, Inc. does correlate any aggregate information to you specifically, we will do so for our internal use only. We reserve the right to collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all aggregate information, provided that, such information does not personally identify you. |
| Children's Privacy |
Customer Care, Inc. takes special care to protect the privacy needs of children under the age of 13 and encourages parents to be an active participant in their child's online activities and interests. Customer Care, Inc. abides by the Children's Online Privacy Protection Act (COPPA) requirements. This Site does not target and is not intended for children under the age of 13 and Customer Care, Inc. will not knowingly collect data from them. If Customer Care, Inc. discovers personal information from a child through this Site, such personal information will not be maintained or used without the verifiable consent of such child's parent or guardian, except as allowed by law. |
| Security | Customer Care, Inc. has taken commercially reasonable steps to maintain the security of the personal information we collect in accordance with this Policy and to prevent unauthorized access to it by those who do not have a legitimate need for it. Security systems are not failsafe, however, and we do not warrant security, and we disclaim all warranties, express or implied. Also, email transmissions are not necessarily secure against interception. You agree that unless we act with gross negligence or intentional misconduct, Customer Care, Inc. will have met its obligation to use commercially reasonable efforts. |
| Modifications | Customer Care, Inc. may change this Privacy Policy from time to time to include changes in how we collect and handle information. We will alert you to material changes by prominent notice at www.customercaresolutions.com, or by other means, and you may view the current Privacy Policy at any time on that Site. |
| Questions | If you have questions or comments concerning this policy, or you believe that we have failed to observe this Privacy Policy, please contact us at info@customercaresolutions.com. |