Technical Expertise 1 CCI has expertise in a wide range of technologies, making us a one-stop-shop for all your software needs. We use global best practices for design, development, testing and deployment to create the most innovative, scalable and robust software systems on time and under budget. We are especially committed to using open source […]
BPMN Workflows 1 Business Process Model and Notation (BPMN) provides businesses with the capability of specifying their business processes in a graphical form and communicate them in a standard manner. Propriety BPMN workflow engines are used widely within enterprise to automate and manage several business processes. It is a complex suite of software systems processing […]
Wi-Fi 1 CCI contributed immensely to the success of a Wifi services provider in the following major areas of their engineering group: OSS – Operations Systems Services NSS – Network Systems Services QA – Quality Assurance Dashboard to Monitor and operate WiFi edge devices (OSS)WiFi network elements (NSS)Quality Assurance Dashboard to Monitor and operate WiFi […]
Big Data 1 Big Data defines a new generation of technologies and architectures that efficiently extracts value from very large volumes of data through high velocity capture, discovery, storage and analysis. Real Time StreamingBatch Processing Real Time Streaming Processing large data streams at or near real-time with the goal of running “continuous queries” against it […]
1 Adaptive Call Router empowers call center business managers with the ability to modify or create new call flows in near real time with a simple, easy to use web interface. ChallengeSolutionFeaturesACR White Paper Challenge In today’s business environment, businesses can not afford to lose customers due to an ineffective routing strategy – sending customers […]
1 FoxStream is a high performance platform that migrates large distributed data pools into pipelines that can be scaled to velocities of gigabyte streams and petabyte storage. OverviewThroughputTechnology StackStreaming Overview FoxStream™ is a collection of distributed stream management, real-time computation, and data logistics systems built on open source technologies. FoxStream™ reliably ingests, transports, processes, stores […]
Contact Us 1 San Francisco Bay Area San Francisco Bay Area (Headquarters) 402 Oakshire Place Alamo CA 94507 Phone: (925) 548-8760 Email: info@customercaresolutions.com
About Us 1 CCI opened its doors in 1997 with a mandate to automate the toll-free Network Provisioning and Maintenance systems of what was then Pacific Bell. The 800 Network may have been the earliest instance of the programmable network. This early success opened the doors to myriad Network and IT custom solutions and products […]
Network of the Future 1 The network of the future is one that can respond and adapt in near-real time to constant and unpredictable changes in demand. SDN and NFV are making this possible. Through our expertise in ONAP, ECOMP, orchestration, analytics and optimization we help our customers build a network that is open-sourced, future-proofed, […]
Unleash the Network of the Future Capitalize on Big Data Optimize with Microservices 1 2 3 CCI builds and deploys technology that is virtually future proof. Network of the Future Big data Microservices The largest telecom company says… “CCI has built a tremendous reputation with our internal groups, often getting referrals based on a stellar […]